Shipping Policy

Last updated: July 21, 2026 Thank you for shopping at Maxity. This Shipping Policy explains where we deliver, our shipping charges, and how long orders normally take to arrive.

Shipping Destination

We currently ship orders within the United Kingdom only. We do not currently offer international shipping. Customers must provide a complete and accurate United Kingdom delivery address when placing an order.

 Shipping Cost

We offer  free standard shipping on all orders within the United Kingdom. There is no minimum order value required to qualify for free shipping.

 Order Cut-Off Time

Our daily order cut-off time is: 5:00 PM United Kingdom time Orders placed before 5:00 PM on a business day will begin processing that business day. Orders placed after 5:00 PM will begin processing on the next business day.

Handling Time

Orders are normally processed and prepared for dispatch within: **1–3 business days** Our handling days are **Monday to Friday**, excluding United Kingdom public holidays. Handling time refers to the period between receiving your order and handing it to the delivery carrier.

Delivery Time

After your order has been dispatched, delivery normally takes: 3–5 business days Our estimated total delivery timeframe is therefore: 4–8 business days from the order date This estimate applies to orders placed before the daily cut-off time. Orders placed after 5:00 PM, on weekends, or on public holidays will begin processing on the next available business day.

 Business Days

Business days are Monday through Friday. Saturdays, Sundays, and United Kingdom public holidays are not counted as handling or delivery days.

Delivery Delays

Occasionally, deliveries may be delayed because of circumstances outside our reasonable control, including: * Severe weather * Carrier disruptions * Public holidays * High seasonal order volumes * Incorrect or incomplete delivery information We work to dispatch every order within the stated handling time, but carrier delays may affect the final delivery date.

Address Accuracy

Customers are responsible for entering a complete and accurate delivery address during checkout. Please contact us promptly if you notice an error in your delivery details. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

Order Tracking

When tracking information is available for your shipment, it will be provided using the contact details entered during checkout. Please allow some time for the carrier’s tracking system to update after your order has been dispatched.

Missing or Delayed Orders

Please contact us if your order has not arrived after the maximum estimated delivery period of 8 business days. When contacting us, include your order number and the email address used to place the order so that we can investigate the shipment.

Contact Information

For questions about shipping or an existing order, contact us at: Maxity Email: support@maxity.store Phone: +44 7735 390460 Website: https://maxity.store Business Address: Swan Building 20 Swan Street Manchester England M4 5JW United Kingdom